I often tell the story of how reluctant a certain old telephone giant was to acknowledge just how versatile VoIP could be. "You can't run it over ADSL!" they would say with alarm, as I explained to them at conferences exactly how I was saving my customers money, whilst giving them additional functionality. 

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Starting a new business or moving premises is never easy, and there's a lot to consider. A telephone system often isn't top of the list, and yet, it's perhaps one of the most important elements for any business.